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Virtual book claims

Dear users, this virtual complaint book is intended solely for expressing dissatisfaction or disagreement regarding a service provided by VIVA ANDINA | Travel Artisans. The fields provided are mandatory and must be completed to proceed with your claim. Thank you kindly.

Client information

Document Type

D.N.I C.E Passport R.U.C

I'm a minor

In the case of minors, please provide the name, address, telephone number, and email of one of the consumer’s parents, legal representatives, or attorney-in-fact, in the observations section.

Identification of the contracted asset

Service Product

Type of your claim

Claim Complain

Claim: Disagreement related to products or services.

Complaint: Dissatisfaction regarding customer service.

Observations

I have read and accept the personal data protection policy which can be found here.

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Virtual book claims

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